Privacy Policy

Effective Date:
Website: [Insert Website URL]
Service Provider:

Service Provider: Eniko Holistic Massage,

Address: 110 Wicker, Sheffield S3 8JD

[Business Name] (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website or book

Our services.

Information We Collect

When you use our website or book a service, we may collect the following information:

Personal details: Name, email address, phone number, date of birth (if required), and address.
Health information: Relevant medical history, injuries, or health conditions necessary for safe massage therapy.
Booking and payment information: Appointment dates, payment details, and transaction records.
Website usage data: IP address, browser type, pages visited, and other analytical data collected via cookies and similar technologies.

How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your bookings and appointments.
To process payments securely.
To communicate with you regarding your appointments, promotions, or updates.
To ensure your safety and provide suitable treatment based on health information provided.
To improve our services and website experience.
To comply with legal and regulatory obligations.

Legal Basis for Processing

We process your data in accordance with UK GDPR. The legal bases include:

Contractual necessity: Processing is necessary to fulfil our agreement with you for services booked.
Consent: Where required, for example, for marketing communications (you can withdraw consent at any time).
Legal obligations: To comply with UK law or regulatory requirements.
Legitimate interests: For business operations, website security, and improving services.

Sharing Your Information

We do not sell or rent your personal data. We may share information with:

Payment processors: To process transactions securely.
Healthcare or medical professionals: Where necessary for your safety and treatment.
Legal or regulatory authorities: Where required by law.
Service providers: Companies that support our business operations, such as IT or booking system providers.

All third parties are required to handle your information securely and only for the purposes specified.

Data Storage and Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it. Your data is stored securely in compliance with UK GDPR and will not be kept longer than necessary for the purposes outlined above.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

The right to access your personal data.
The right to request correction of inaccurate data.
The right to request erasure of your data.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (where processing is based on consent).
The right to lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us analyse website traffic and improve our services. You can manage your cookie preferences in your browser settings.

Marketing Communications

If you have opted in, we may send you marketing emails or messages about promotions, services, or updates. You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Updated policies will be posted on this page, and the effective date will be revised.

Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal data is used, please

Email: enikohrubos@gmail.com

Phone: 07365 218822